Privacy at Velvet Lake
Velvet Lake (“we”, “us” or “our”) has a commitment to privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the National Privacy Principles contained in the Privacy Act (Privacy Principles) and the Data Protection Act 1998 (Act). For the purpose of the Act, the data controller is Collective Brands Limited, Thermall Park, Bishops Stortford, Hertfordshire CM22 7WE. Company registered in the United Kingdom, registration no. 5908626.
The Privacy Principles define "personal information" as information or an opinion relating to an individual which can be used to identify that individual. Personal information includes personal data as defined by the Act.
Collective Brands views the privacy of personal information as an important issue.
We understand that when interacting with us the privacy and confidentiality of your personal information is important to you. That is why we are committed to safeguarding the personal information you provide us.
Accessing personal information
The Act and the Privacy Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act or Privacy Act, as applicable. Any access requests inside the EEA may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you wish to access or update your personal information held by Collective Brands Limited, or to complain about possible breaches of privacy, enquiries should be directed to:
- BY EMAIL: info@velvetlake.co.uk
- BY POST:
- Privacy Officer
- Collective Brands Limited
- Thermall Park
- Bishops Stortford
- Hertfordshire CM22 7WE
The Privacy Officer will endeavour to deal with all enquiries or complaints as soon as is reasonably practicable.
Accuracy and completeness of personal information
Collective Brands Limited will assume that any personal information provided by you is up to date and complete at the time it is provided, is free from errors and omissions, is not misleading or deceptive and complies with all relevant laws.
Collective Brands Limited relies on the personal information provided to it by individuals. Collective Brands Limited does not undertake to check or verify the accuracy of the personal information provided.
Persons who provide personal information to Collective Brands Limited should provide details of any changes to that personal information as soon as reasonably practicable following the change.
Other websites
Our site may, from time to time, contain links to and from the websites of our partners networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for liability for these policies. Please check these policies before you submit any personal data to these websites.
Variation of policy
Collective Brands Limited may vary the terms of this Policy from time to time.